Now booking the 2026 season ★Nov 27 – Dec 24★ Christmas Eve is first come, first served — 9–11 AM & 1–3 PM — when a slot's gone, it's gone
The North Pole Hotline
This year, the North Pole answers back — live.
A real, live video call with Santa Claus — not a recording. Santa already knows your child's
name, their teacher, what they're hoping for, and the
wonderful thing they did this year. You just watch their face.
Up to 10 minutes, live
From $35 — no per-minute clock
A parent joins every call
Meet Santa
No mall suit. No costume beard. This is the real Santa.
The Santa in this photo is the very same Santa your family will meet on the call —
a real beard, a real fireplace, and a real soft spot for kids on the nice list.
When your child clicks the link and sees him light up the screen, they'll recognize him instantly:
the round spectacles, the twinkle, the whole works. He'll greet them by name, ask about school,
and know exactly what they're hoping for — because you told the elves first.
Like a lot of families, we have a North Pole Communicator — a little toy the kids
pull out every December. You press the button, a recording of "Santa" asks a question, and the kids
answer a machine that isn't really listening.
They love it anyway. But every year it raised the same question: what if it was real?
What if, this time, Santa actually heard the answer — and answered back?
The Hotline is that toy, brought to life.
Same kitchen-table magic, except now there's a real Santa on the line who knows your child's name —
because you told the elves (that's you, with the questionnaire below) exactly what he needs to know.
Three steps between you and the big man's calendar
The whole thing takes about five minutes to set up. The call itself is the part your kids will talk about until Easter.
1
Tell Santa about your child
Fill out the questionnaire below: their name (and how to say it), age, teacher, what they're hoping
for, one thing they're doing great this year, and one gentle thing to work on. This becomes Santa's
one-page cheat sheet.
2
Pick your time
Choose an evening or weekend slot between November 27 and December 23 — plus
daytime slots during Christmas break week (11 AM–3 PM on Dec 19–20, and 9–11 AM, 2–5 PM & 7–9 PM on Dec 21–23) and a handful of special
Christmas Eve calls on December 24 (9–11 AM & 1–3 PM) — and check out.
You'll get a confirmation email with your private video link — the call runs on Zoom or Google Meet,
on any phone, tablet, or computer.
3
Meet Santa, live
At your time, click the link and gather round — a parent stays with your child for the whole call.
Santa greets them by name and takes it from there, for up to ten full minutes.
The magic is in the details
Anyone can rent a red suit. What makes a child gasp is Santa mentioning the things
only Santa could know — and every one of them comes from your questionnaire.
Before your call, Santa studies a one-page cheat sheet built from your answers. Nothing is improvised
that matters, and nothing you share is used for anything except your child's call.
There's also a line for anything Santa should never mention — a separated household, a
pet who passed, a topic that's off limits. Santa reads it twice.
Santa's cheat sheet
Their name, said right "KEE-rah — got it"
School & teacher "How's Mrs. Lopez's class?"
This year's big win "Reading chapter books already!"
What they're hoping for "A telescope, I hear…"
One gentle nudge "Keep practicing those shoes-tying skills"
Brothers & sisters "Say hello to big brother Max"
The family pets "And how is Biscuit the dog?"
Their elf's name "Sprinkles reports good things"
One flat price. No clock ticking.
Santa doesn't charge by the minute — that would ruin the magic and rush the goodbye. One flat price covers the whole call, set by how many kids are on it, however the conversation wanders.
The main event
A live call with Santa
$35 for 1 child · per call
1 child$35
2 kids$45
3 kids$55
4 or more kids$65
Each extra child is just +$10, and the price stops at four — a family of five or six pays the same as four.
Up to 10 minutes live on video — Zoom or Google Meet
Fully personalized from your questionnaire
Private video link emailed to you — nothing to install for most devices
A parent on the call the whole time, sharing the fun
Every child gets their own moment with Santa — just add each child's details in the questionnaire. Each extra child is +$10, and the price stops at four: a family of five or six pays the same $65 as four.
"Santa checked his list" follow-up $20
A shorter second call (about 5 minutes) closer to Christmas Eve, once Santa has double-checked the Nice List. Book it now or add it later — $20, or $35 on Christmas Eve (Thu, Dec 24, in the 9–11 AM & 1–3 PM windows). One flat price for the whole family, no matter how many kids are on the call.
★ Special · First come, first served
Christmas Eve Call from Santa
On Thursday, December 24 — the day before Christmas — Santa makes a
special run of calls before the big night begins, in two windows: morning 9–11 AM and
afternoon 1–3 PM Central, with all calls finished by 3 PM. It's the last chance to hear his voice, check the list
one final time, and settle the butterflies before bedtime. There are only about 16 slots,
and once they're claimed, that's truly it for the season.
1 child$50
2 kids$60
3 kids$70
4 or more kids$80
Thu, Dec 24 · 9–11 AM & 1–3 PM Central
Two windows · ~16 calls · All finished by 3 PM · Up to 10 minutes, fully personalized
Christmas break week: kids are off school, so daytime sittings open up —
Sat & Sun, Dec 19–20, 11:00 AM–3:00 PM and
Mon–Wed, Dec 21–23, in three blocks — 9:00–11:00 AM, 2:00–5:00 PM & 7:00–9:00 PM at regular prices (from $35 for one child).
Calls run in 15-minute slots (the call plus a breath for Santa between families). Evenings and weekends November 27 – December 23, Christmas break week slots (11 AM–3 PM on Dec 19–20; 9–11 AM, 2–5 PM & 7–9 PM on Dec 21–23), and Christmas Eve December 24 (9–11 AM & 1–3 PM) — all Central Time.
Stay on for the last thirty seconds
Right before he says goodbye, Santa reaches off-camera and holds up a book he happens to love:
The Night We Caught Santa Claus, the third Starlight Kids adventure —
the one where four kids do exactly what your child just did, and track the big man down themselves.
It's a story this Santa knows rather well, and it's the perfect read for the nights between the
call and Christmas morning.
Booking a call?
You'll get the link to grab the book for your family after your call.
Already own the book?
There's a Hotline discount waiting for book families — mention it when you book.
And one for the coloring table
The call ends, but the countdown to Christmas doesn't have to. Santa's other favorite from our
workshop is the Cozy-Cute Christmas Coloring Book — 40 cozy Christmas
designs to color, from jolly Santas and happy reindeer to smiling snowmen, penguins, and trees
waiting for their ornaments.
Every page is big, bold, and easy — thick lines and large open areas made for kids (and for
grown-ups who like their coloring calm). It's $9.99 on Amazon.
A call with Santa only works if parents trust it completely. These rules don't bend, ever.
A parent is always present
Every call is booked by a parent, and a parent stays with their child for the entire call. No exceptions — it's also half the fun.
Calls are not recorded
Calls are not recorded — no recording is made or sent. The call is just for your family, in the moment.
Your answers stay at the North Pole
Questionnaire details are used to prepare your child's call and for nothing else. They're never sold, shared, or used for marketing.
Calls happen on our link, only
Every call takes place on the private Zoom or Google Meet link we email you — never on a personal phone number or social account.
Book your call
Pick a time, tell Santa what he needs to know, and you're done. The more specific your answers, the wider your child's eyes — "he got an A on his spelling test" beats "he's doing well in school" every time.
Your booking request is ready
Here's everything, filled in and ready to send to the workshop. Copy it or download it and send it to
the North Pole Hotline to lock in your slot — and keep a copy for yourself, because half the fun is
remembering exactly what you told Santa.
Questions parents ask us
How does the call actually happen?
On Zoom or Google Meet — after you book, we email you a private link. At your time, click it on any phone, tablet, or computer and Santa is right there. No special app or account needed for most devices.
Does a parent really have to be there?
Yes — for the whole call. It's our firmest rule: calls are booked by a parent and a parent stays with their child throughout. In practice, parents tell us watching their child's face is the best part.
How long is the call, really?
Up to 10 minutes of live conversation for a first call, and about 5 minutes for the follow-up "Santa checked his list" call. First calls are priced by family size: $35 for one child, +$10 per extra child up to $65 for four or more kids ($50–$80 on Christmas Eve). The follow-up is $20, or $35 on Christmas Eve — one flat price for the whole family, however many kids join. We book in 15-minute slots so Santa never has to rush a goodbye.
What if my child is shy — or the opposite?
Both are Santa's specialty. Shy kids warm up fast once Santa mentions their teacher, their dog, and the thing they're proud of — all from your questionnaire. Chatty kids get gentle steering so the big questions still fit in.
Can Santa keep a topic off limits?
Absolutely. There's a dedicated line in the questionnaire for anything Santa should not mention — a family change, a loss, anything at all. Santa reads it twice and steers well clear.
When are calls available?
Evenings and weekends from November 27 through December 23, 2026, Central Time — plus daytime sittings during Christmas break week while kids are off school: Sat & Sun Dec 19–20, 11:00 AM–3:00 PM, and Mon–Wed Dec 21–23 in three blocks — 9:00–11:00 AM, 2:00–5:00 PM and 7:00–9:00 PM. And new this year: special Christmas Eve calls on Thu, December 24, in two windows — morning 9–11 AM and afternoon 1–3 PM, all finished by 3 PM — at $50 for a main call with one child (up to $80 for four or more kids), or $35 flat for a follow-up call on Christmas Eve, first come first served. Slots are limited and the popular times fill first.
